How to get your child’s passport in India in 3 days flat!

UPDATE (09-Aug-2016)
It has been a year and a half since I wrote this post and since I got my child’s passport and as you can imagine, a lot of things have changed. A few lucky breaks that happened to us may not apply any more.

I think after reading the blog, you should head down and read the latest comments as those would be more helpful and would paint a more realistic picture of what to expect in today’s date.


I recently applied for the passport of my 10 month old on the Thursday (1st Jan 2015) and had it in my hand on Saturday (3rd of Jan 2015). If you are wondering how this was done, here is my story.

If you are expecting any hacks or cool tips, I am sorry to disappoint, but it was a boring, straight-forward process.

Disclaimer:

My wife and I both have valid Indian passports and are living in the same city from which we got our original passports issued. So your mileage may vary depending on where you are staying and whether both of you have passports. You may require additional documents if you do not fall under this category.

Other happy notes:

  1. Wife’s name on passport before marriage
    The name on my wife’s passport is the one before marriage and on the birth certificate of my child, the name is from after marriage (change in surname). We were afraid that this would be an issue and we would first have to change her passport and then apply for my child’s passport. Fortunately, this did not matter. The name on my child’s passport under the mother’s name column was entered from the birth certificate and they did not trouble us on this front.
  2. Spouse Name Endorsement
    If you go through the FAQ section of the Passport Office and if you even call their customer support (I did), they will insist that you first endorse your names on each other’s passports. Otherwise you cannot apply for your child’s passport. (On the last page of your passport, there is a line which says “Spouse Name”. You are supposed to do this after your marriage. Both of us basically felt this was quite stupid and we did not bother doing this.) 

    I was quite sure that they would send us back due to this. However, fortunately, they did not bother and did not even bring it up. If you haven’t gotten your names endorsed, don’t worry. Didn’t matter for us.
  3. Walk In Interviews
    When you fill up the form online for the passport and get an interview date – you’ll generally get something after 30-40 days. I applied on 20th Dec and got a date for 30th Jan. However, if it is for your child, it does not matter. You can simply walk-in to the Passport Seva Kendra (PSK) the next day (you need to wait for 1 day after filling in the form). The timings for walk-ins are between 9am – 10:30am in Pune. Though this could be different for the PSK you visit. So please check.

What I took:

  1. My passport (original)
  2. My wife’s passport (original)
  3. My child’s birth certificate (original)
  4. Photocopy of my passport (first and last page) – attested by me
  5. Photocopy of my wife’s passport (first and last page) – attested by me
  6. Photocopy of my child’s birth certificate – attested by me
  7. Print out of the Online Application Form Receipt – 1 copy
  8. Annexure H (http://passportindia.gov.in/AppOnlineProject/pdf/AnnexureH.pdf)
  9. A recent passport photograph of my child (3.5 cm x 4.5 cm) because she is less than 4 years old.

What I paid:

  1. Rs. 1,000/- online for the normal passport application process (don’t bother with tatkaal)
  2. Rs. 35/- in cash at the PSK for the SMS registration facility (if you want SMS updates for your passport process)

The Process:

  1. Make sure you have the birth certificate for your child. In our case, this was the only document they scrutinized and I don’t think it may be possible to apply for a passport without it.
  2. Create a username and password on the Indian Passport Site: http://passportindia.gov.in/
  3. Apply for a new passport and fill up the form the best you can.
  4. Pay the required fees (in my case, it was Rs. 1,000.00)
  5. Wait for a day.
  6. Look at the documents you require to carry with you. They have quite a handy document advisor here:
    http://passportindia.gov.in/AppOnlineProject/docAdvisor/attachmentAdvisorInp
  7. Go to the PSK at 9am. There wasn’t much of a rush for us and we moved along quickly.
    We actually entered at 9:30am and were out by 10:20am

What happens at the PSK:

  1. Tell the guard outside that you are there for your child – so this is a walk-in. He will let you in. Yes. Your child needs to be with you. Both parents can accompany the child.
  2. Go to the Token counter and hand over all the documents from #4 to #8 listed above.
  3. The guy will make a file for you and give you a token print out.
  4. You then will be asked to go to Counter A.
    In Pune, there are approximately 30 counters for the A Counter and our number came up within 30 seconds of us getting the token. (It will be shown on a screen).
  5. Meet with a friendly guy (probably on TCS roll) who will do the data entry for your documents and scan all your original documents along with the notary approved copies and translations (apply to widely used in Europe translation Zürich service) and the passport photo of your child.
  6. He will also take your child’s thumb print via ink pad.
  7. He will also verify your details on your application by looking at the original documents and make the necessary changes.
  8. Once everything is done, you have to go to a waiting room and wait for your token to show up for Counter B.
  9. Counters B and C are Government counters and people won’t be as friendly as from Counter A.
  10. This takes about 5 minutes. Your number will be shown on a screen. There are about 10 counters for Counter B.
  11. The junior officer will verify the documents and sign at a place in your file.
  12. You then have to move to counter C (about 6 counters for C). Wait for your token to show on the screen. Takes again about 5 – 10 minutes.
  13. The senior officer or Granting officer takes the final call on your file and will choose to grant your passport.
  14. He will keep your file with him.
  15. You return your token at a window on your way out.
    In Pune, they compulsorily make you fill the feedback form behind the token.
  16. If your passport is granted, you will probably write happy things.
  17. Exit the building.

Next Steps (via SMS & email updates):

  • Thu: Passport sent for printing
  • Thu: Passport printed
  • Fri: Passport dispatched via Speed Post
  • Sat: Passport arrives at home.

I hope this post was helpful. Please leave your comments below of experiences that you’ve had with the passport office.

If you have any particular question, please add it in the comments and I’ll try my best to address it as well.

Update 01: 29-Oct-2015

As per a comment from Madhuri (see below this post), if you submit only one parent’s passport, your child’s application gets put in for police verification and is not as quick as it can be. Hence, it is recommended to submit passports of both parents (if available) to expedite the process and skip police verification.

Why the Poets of the Fall concert in Pune, India wasn’t so fun for me!

For those who didn’t know, Poets of the Fall are doing an India tour.
They were performing mostly at the Hard Rock Cafe branches and were in Pune yesterday (25th Aug, 2012).

To be honest, I am not a “crazy, T-Shirt ripping, head-banging, OMG-they-are-the-best-band-ever” type of fan – but I have heard their first two albums (Poets of the Fall and Carnival of Rust) and thought they were pretty decent to go ahead and book the VIP tickets that HRC was selling for 3K a pop (includes unlimited starters & IMFL).

So, this is how my entire experience was. Overall, I was pretty disappointed with the entire setup.
Before this, I have been to only the Bryan Adams concert in Pune – which was twice the price for admission – but they put up an awesome show and I enjoyed every second of it.

Here goes:

The show as supposed to start at 8 – so we reached at 8:30 because these things generally start late. The place was already crowded.
If you had the non VIP pass (for 1K), you would have to stand in a hot, suffocating and sweaty sea of humanity for the entire duration. So, I was glad that I spent the extra money as I would have been even more uncomfortable.

So, we got in at 8:30 and loud music was already blaring – typical of any HRC – but they were playing really good rock music.
We expected the band to start atleast by 9 – as they need to close down by 11. But we had no such luck.

The band turned up at 9:50pm and started playing only around 10.
They played for an hour and stopped at 11. My fault in this entire thing was that I did not listen to their latest album (Temple of Thought) and missed the part that this was the “Temple of Thought” tour. Hence, most of the songs were alien to me and I did not relate to them.

However, the other major disappointments with the entire event were:

  1. The Acoustics
    I am not an audiophile or a prude – but I could barely make out what the band was saying / singing because the acoustics were probably not tested with that large of a crowd. (It was packed! And when I say packed, I mean people squishing each other trying to just stand on their two feet).It was just loud and very illegible. When I compare this to the Bryan Adams concert – they were phenomenal to the point that I could not believe that they can have a setup over such a large area and still sound excellent. All my other friends experienced the same thing with the Poets of the Fall thing.
    So that was a downer.
  2. The Temperature
    It was HOT. The concert was indoors and there were SO MANY PEOPLE, that the HRC waiters said that their AC unit had given up.
    EVERYBODY was sweating. As there was no seating, we had to stand which made it more painful for the 3 hours.
    If they could have fixed this one issue as well, it would have been a pleasant-er experience.
  3. The Food
    HRC food generally sucks – but I thought the starters would be ok. But they were not.
    There were only 2 starters that I was able to try – one Veg Manchurian and one Potato starter and both sucked (to the point that I wouldn’t pay for them). So yeah, no music, no food.

Overall, I felt that HRC and the organisers were a total sell-out (which is sad). Firstly for selling so many tickets which they were clearly not prepared for and then skimping on the food. I was made to believe (while purchasing the passes) that the band would play for atleast 2 hours (Bryan Adams played for 3) – but they didn’t. (which could also be a blessing in a sense considering the circumstances).

The music experience sucked overall – and it was uncomfortable to add to it.

Lessons learnt:

  1. Make sure you know all the newest songs of the band.
  2. Don’t go to anymore concerts at HRC and avoid indoor concerts cause the acoustics are difficult to fix.
  3. It always makes sense to spend a little more money at such things and be a little more comfortable.

Update:
Just found that my friend Akshay who was with me during the show also put up his experience. He had a better time than me.
Here is his side of the story:
http://akshayunplugged.wordpress.com/2012/08/26/watching-bands-live-in-india/

Transaction failed on IRCTC website?

If you are in India and have tried booking your train tickets on the Indian Railway website through IRCTC, there is a good chance that your transaction has failed while booking the tickets.

I generally use netbanking (ICICI) as it is more affordable (Rs. 10 per transaction) as compared to using credit cards (3.5% per transaction) and have had my transaction fail recently.

Which means that they deducted my money from my  bank account and before the site could redirect me back to IRCTC from the payment gateway, it timed out.

What do you do in this scenario?

  1. Login back to IRCTC
  2. Go to “Booked History” by clicking on the link from your dashboard.
  3. If it is showing your ticket there, then great! It has been booked and you can now take a print out!
  4. If your ticket is not shown there, you should quickly book the ticket again as tickets run out quickly on popular routes.
  5. The money already debited from your account will turn up automatically in your account within the next 48 – 72 hours – so don’t worry about it.
  6. If your money hasn’t come back in 3 days – you should contact IRCTC with the exact transaction ID and they should hopefully be able to resolve your issue – though this has never happened to me.

 

This same holds true for instances in which you book a ticket but select an option such as “Confirm ticket only if all seats are present in same berth” or “Book tickets only if I get my choice of seating”.

In such cases, your account is debited – the site will inform you that the booking could not be made – and your money will come back to you after a couple of days. So if you don’t have a lot of cash in your bank account, this might not be the best option to use as you may be left with very little cash for a few days while they refund your account.

At one time, 4 of my tickets could not be booked as I needed a particular seating for my grandparents and close to Rs. 8,000 was stuck with IRCTC.

IRCTC contact details are as follows: (as of 25th May 2012 – this may not be the latest)

Customer Care No. 011 39340000
Fax no.011-23345400
Chennai Customer Care No. 044-25300000

For Railway tickets booked through IRCTC

General Information

I-tickets/e-tickets: care@irctc.co.in
For Cancellation E-tickets: etickets@irctc.co.in
For Shubhyatra users: shubhyatra@irctc.co.in
For Mumbai Suburban Season tickets: seasontickets@irctc.co.in

Hope this post helps someone who has just had a bad transaction and is apprehensive of whether they will ever see their money again :)